Food and Beverage Supervisor (Our Land) - Cordis, Auckland
About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
Positioned in the heart of Auckland's vibrant arts and culture district, Cordis, Auckland by Langham Hospitality Group is an award-winning luxury hotel with a large team of passionate professionals building great memories for our guests every day. With 642 beautifully appointed guest rooms and 20 flexible meeting spaces, the hotel has been part of Auckland’s landscape for decades. By joining our team, you'll play a vital role in fostering the long-term growth of New Zealand’s Leading Hotel (World Travel Awards 2024) and contribute to delivering unparalleled guest experiences. With great perks and a welcoming work culture, Cordis, Auckland delivers an inspirational environment to grow and develop your skills on your hospitality journey.
Food & Beverage Supervisor – Our Land
Auckland | Permanent Full-time | Minimum 40 hours per week | $30.50 - $31.50 per hour
Our Land is a destination Kiwi-inspired cocktail bar at Cordis, Auckland, with indoor seating and a courtyard surrounded by native planting. We’re looking for an experienced Food & Beverage Supervisor to help lead the team through busy service, private bookings and venue hire events. This is a permanent, full-time role with a minimum of 40 guaranteed hours per week, with flexibility required across evenings, weekends and public holidays.
About the role
As Food & Beverage Supervisor – Our Land, you will:
- Supervise the day-to-day operation of the bar and food service
- Lead, support and coordinate Food & Beverage colleagues throughout each shift
- Ensure the bar, courtyard and venue hire spaces are set and presented to our standards
- Allocate duties, brief colleagues and provide clear direction throughout service
- Support venue hire and private events, from set-up through to pack-down
- Create memorable Kiwi-inspired cocktail and food experiences for guests
- Monitor service standards and respond quickly to guest or operational issues
- Support the training, coaching and development of team members
- Ensure food safety, hygiene and Health & Safety procedures are followed at all times
- Assist with stock control, cocktail and beverage costing, cash handling and billing
- Take ownership of issues and help resolve guest concerns in a timely and professional manner
To be considered for this role, you will need:
- At least two years of Food & Beverage experience, including a supervisory, team leader or senior bar role
- Experience in a busy cocktail bar, hotel bar or high-volume hospitality environment
- Strong cocktail knowledge and a passion for quality drinks and guest experience
- Experience briefing colleagues, allocating duties and leading a team during service
- Strong guest service skills and confidence handling guest requests and issues
- Good organisational skills, with the ability to manage multiple priorities under pressure
- Good knowledge of Food Safety, Health & Safety and responsible service of alcohol requirements
- Strong communication skills and the ability to work closely with Kitchen, Events and other departments
- Flexibility to work evenings, weekends and public holidays
- A relevant hospitality or management qualification would be advantageous
- Discounts on dining and accommodation
- Free nights at our overseas hotels
- Staff meals provided
- Discounted parking ($6 per day)
- Freshly pressed uniform provided each shift
- Milestone Service benefits
- Opportunities to grow your career within Langham Hospitality Group
- Be proud to work at New Zealand’s largest hotel
Join a busy Banquets team delivering conferences, weddings and large-scale events at one of Auckland’s leading hotels. If you enjoy leading a team, working in a fast-paced environment and creating great guest experiences, we’d love to hear from you.
